Last updated: July 6, 2026
Responsible for processing
The controller is Sebastien KREISS, individual entrepreneur operating under the name commercial Caspirolus, 450 route Ancienne de Flayosc, 83460 Les Arcs, France. Contact: contact@caspirolus.com — 07 67 68 04 65.
Data collected
Depending on your use of the site, we may collect: your first and last name, billing and delivery addresses, email address, telephone number, information relating to your orders and returns, exchanges with customer service, marketing preferences, technical connection data and information relating to your browsing.
Complete banking data is processed by payment providers and is not stored directly by Caspriolus. When you order a personalized product, the images and files transmitted are processed solely in order to fulfill your request and manage the associated after-sales service.
Purposes and bases of processing
- Processing, payment, preparation, delivery and monitoring of orders: execution of the contract.
- Management of returns, refunds, guarantees and requests addressed to customer service: execution of the contract and legal obligations.
- Fraud prevention, site security and defense of our rights: legitimate interest.
- Accounting, invoicing and compliance with tax obligations: legal obligation.
- Sending commercial communications when required: consent.
- Audience measurement and non-essential personalization: consent when required by regulations.
Recipients
The data is accessible to authorized Caspirolus personnel and, to the extent necessary, to our technical service providers: Shopify, payment providers, carriers, messaging tools, accounting services, audience measurement tools and service providers involved in fraud prevention.
Transfers outside the European Economic Area
Certain service providers may process data outside the European Economic Area. In this case, transfers are based on a recognized mechanism, such as an adequacy decision or appropriate contractual clauses.
Retention periods
The data is kept for the period necessary for the purposes described and compliance with legal obligations. Information related to orders and invoicing may be kept for the period required for accounting and tax purposes.
Your rights
You can request access to your data, their rectification, their erasure, limitation of processing, their portability when this is applicable, or object to certain processing. You can withdraw your consent at any time.
To exercise your rights, write to contact@caspirolus.com specifying your request. You can also lodge a complaint with the CNIL.
Cookies
The site uses cookies that are strictly necessary for its operation. Other audience measurement, personalization or advertising cookies are only placed according to your choices when your consent is required.
You can accept, refuse or modify your preferences from the banner or the preference management link available on the site.
Security
Caspirolus and its service providers implement measures intended to protect data against unauthorized access, loss, alteration or disclosure.
Updates
This policy may evolve to reflect changes to the site, our services or regulations.